How to Order and Checkout

🛒 How to Order and Checkout: Ordering gelato online should be as easy as enjoying it. Here’s a step-by-step guide:

1. Browse Our Flavors

  • Select your desired flavor and choose the fulfillment hub nearest to your delivery address.
  • Add to Cart: Click "Add to Cart" to start building your order.
  • Free Box: For every 2 tubs, receive a free box (perfect for gift-giving and potlucks). For every 4 tubs, get a box of 4. This is a packing standard at Crem Gelato.

2. Personalize Your Order

  • Free Gift Message: Add a gift message, and we'll print it for free.
  • Add-Ons: Enhance your order with delightful add-ons like ribbons and gift bags.
  • Special Instructions: Leave special instructions in the note field, and we'll read each one carefully.
  • Receiver's Contact Details: Make sure your gift receiver can be easily reached.
  • Date & Time Picker: Schedule your delivery with our date and time picker above the note field.

3. Choose Your Delivery Method

  • Instant Delivery: Upon order confirmation, we dispatch your order ASAP.
  • Priority Delivery: Skip the queue like a boss and tip the rider for faster dispatch.
  • Same-Day Delivery: We'll deliver within the day, anytime between 11 am and 8 pm.
  • FREE Same-Day Delivery: Exclusive to addresses within 12 km of a hub. Minimum order of 4 tubs required.

4. Complete Your Purchase

  • Secure Checkout: We use PayMongo, adhering to global security standards (PCI DSS Level 1 Compliant).
  • Payment Options: Pay securely using major credit cards, debit cards, and digital wallets like GCash and Maya.

5. Track Your Delivery

  • Chat Box: Track your order via the chat box on the lower right of the screen.
  • Email & Order Number: Input your email and order number to receive a tracking number.
  • Gift Monitoring: Monitor tracking en route to the receiver for gifting via the link sent to your email.

6. Enjoy Your Gelato
Packaging: Your gelato will arrive in a box, boxes, or wrapped in thick kraft paper:

  • 2 Tubs: Packed in a box for 2.
  • 4 Tubs: Packed in a box of 4.
  • 3 Tubs: Packed in a box for 2, with one wrapped in kraft paper.

Storage Tips: Place tubs in the freezer upon receipt if not consuming immediately.

Check out the next section to learn more about how to schedule a gift delivery and make someone's day special:

Part 3: Scheduling a Gift Delivery
Part 4: Delivery Locations